An excellent opportunity for an Experienced Senior Service Advisor to join a well-established company based in Newburn. Job Type: Full-Time, Permanent. Salary: £32,000 to £35,000 Per Annum, Depending on Experience. Location: Newburn, Newcastle upon Tyne. The Company: They have the combined experience of over 80 years in the automotive industry and their mission is to carry out MOTs, motor vehicle & LCV servicing and repairs to approved standards as well as delivering unbeatable customer service every time. They are a family friendly garage, and you will not be just a number. About the Role: They are seeking someone who is confident in their work and displays a professional manner when liaising with other members of the team, suppliers and customers. Outline of Roles and Responsibilities: * Booking in jobs * Organise ordering of parts for vehicle repairs at a competitive price * Pricing any additional work required, contacting customer for authorisation and passing back through to workshop * Quoting and invoicing customers * Dealing with aftercare enquiries * Organising job cards * Basic workshop administration * Monitor technician efficiencies * Checking customers vehicles onto site and checking out loan vehicles. * Monitoring progress through the workshop. * Liaising with the customer throughout. * Provide excellent customer service, maintain and develop relationships. * Handling money and organising banking when required * Key holder Experience required: * This role would suit somebody who has experience of working in the Automotive Industry and has a good understanding of the repair process. * Must have previous experience working as a similar role. * Excellent customer service skills. * A full UK driving licence is required. Benefits: * Company pension * On-site parking Schedule: * Day shift * Monday to Friday, 8.30am to 5.30pm * Weekend, every other Saturday 8.30am to 12.30pm If you feel that you have the relative skills/attributes to fulfil this role then please apply now! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need