ob description Employee Benefits · Increased holiday entitlement with length of service. · Recruitment incentive awards. · Healthcare scheme. · Cycle to work scheme. Working Hours 8:00am – 5:00pm, Monday to Friday 42.5 Basic Weekly Hours Main Duties and Responsibilities · Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms. · Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the Kerridge DMS system. · Answering the telephone & dealing with customer enquiries. · Dealing with customer enquiries on the Service Reception counter. · Managing the team of technicians. · Managing the shifts work load in accordance with customer expectations. · Create an accurate hand-over data sheet for the following day’s early service shift controller. · Locking up the site, and setting the alarm system at the end of each shift. · Organisation skills · IT Literate · Experience warranty · Costing retail cards · Use of ADP advantageous Job Types: Full-time, Permanent Pay: £28,000.00-£35,000.00 per year Benefits: * Free parking * On-site parking Schedule: * Day shift * Monday to Friday Work Location: In person