Aka Recruitment are excited to be working with a fantastic client of ours to bring you this exciting Sales Project Manager position. Working within the Customer Experience team, you will play a pivotal role in supporting the branch network, sourcing hard-to-find parts, developing sales capability through training initiatives, and delivering exceptional customer service. Working hours are based on a 42.5 hour contract, salary basic starts at £38,000. This role can be based throughout the Midlands or Yorkshire, you must have aftermarket parts experience for this role Job Duties Include: Support customers and branch teams in sourcing hard-to-find automotive parts Assist with Sales Academy initiatives and training programmes across the business Handle inbound customer support and sales enquiries professionally and efficiently Provide product information, order support, and issue resolution relating to parts supply Work closely with branch teams to ensure a seamless customer experience Maintain high service standards and response times Act as a key link between branches, suppliers, logistics teams, and internal departments Share insights on recurring issues, product gaps, and customer requirements Support process improvements to enhance service delivery and operational efficiency Promote current offers and promotions to customers Liaise with logistics teams to ensure parts are delivered on time Provide branch phone cover and additional support where required Represent the business professionally and uphold company values at all times Requirements: Previous experience within sales support, customer service, parts sourcing, or a similar automotive role Strong problem-solving ability with a proactive and solution-focused mindset Excellent communication and interpersonal skills Ability to manage multiple priorities and work effectively under pressure Strong organisational skills and attention to detail Comfortable supporting or delivering training sessions Good commercial awareness and customer focus Knowledge of MAM, Auto Part OE Catalogues and Parts Link systems Strong supplier and automotive parts knowledge Computer literate with good IT skills Full UK Driving Licence with a maximum of 6 points Reasons to Apply: Join a well-established and successful automotive business Varied and rewarding role with real responsibility Opportunity to support and influence branches across the network Supportive working environment Ongoing training and development opportunities Genuine career progression prospects Opportunity to make a significant impact within the Customer Experience team This is an excellent opportunity for an experienced and customer-focused automotive professional looking for their next challenge within a thriving business environment. To apply for this role, send your CV in confidence to us here at Aka Recruitment , job reference for this role is Aka3834