Working hours 08.00 – 18.00 Monday to Friday (40.00 hours), plus Saturdays on a rota basis Basic Salary 26500 plus bonus  our client is a luxury prestige main dealership looking for experienced customer service advisors that have good experience & confidence on the phone. As an Aftersales Retention Advisor, you will have experience working in a fast-paced contact centre or customer service environment. You will have excellent IT skills and be able to accurately process/input information whilst dealing with customers. You will be an excellent communicator with exceptional customer service, organisational skills and interpersonal skills. We will also expect you to be a team player who is continually focused on the needs of the customer, ensuring we deliver exceptional and efficient service. We offer excellent working facilities with a competitive salary, together with a host of other employee benefits including: Up to 27 days holidays (based on length of service), plus 8 bank holidays Pension scheme Life assurance cover Employee reward & recognition schemes Annual children’s Christmas party & staff party Staff discounts Referral scheme bonus of £1,000 Subsidised prestige car scheme for employees Canteen Onsite parkin