The Planet Group have recently been engaged by a market leading Aerospace company who manufacture products for control/navigation for surface and air applications in the aerospace and defence markets. We are currently seeking a Sales Administrator to join the team in Plymouth on an initial 6-month contract. (Hybrid) Position Overview: * Liaising with Quality team to obtain up-to-date Reach and RoSH certificates for onward transmission to customers. * Liaising with Quality team to obtain completed CMRT statements for products as required by customers. * Implementing and maintaining a tracker for Loan units of high-performance inertial products, and ensuring Sales team facilitate timely return of loan products. * Responding to customer requests for updated delivery schedule, and advising sales team of any delivery related issues * Liaising with Sales Logistics team to resolve customer complaints regarding order processing time, product lead time or other relevant customer concerns. * Assist in responding to basic quotation requests with standard pricing for distributors and individual customers by following appropriate SJI for CSI, ensuring Prospect data is loaded into CSI. * Providing initial follow up services to customer contacts identified through trade show activities, including loading customer details into Act! * Monitoring expiry of EUS and supporting core sales team in obtaining renewed EUS documents. * Assisting in obtaining EUS forms to support new orders along with completion of denied party screening. * Distributing Last Time Buy (LTB) notices to prescribed customer base as and when required. * Provide guidance as subject matter expert (SME) to sales team on reviewing existing order data within CSI. Apply now and be part of the team that's redefining aerospace! ✈️ Diversity Statement: Diversity drives innovation, inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibilities