The Role: Quality Manager West Yorkshire £(phone number removed) An opportunity has arisen for a talented and driven Quality Manager to take ownership of the quality function at a high-performing UK manufacturing site. This is a leadership role focused on driving continuous improvement, ensuring customer satisfaction, and maintaining compliance with automotive and industrial quality standards. About the Company This is a well-established manufacturer supplying engineered components to major OEMs across the automotive, off-highway, and industrial sectors. The UK facility operates as a key production hub, known for its technical capability, customer focus, and commitment to lean manufacturing principles. Key Responsibilities * Lead and develop a dedicated Quality team across all shifts * Manage customer complaints, ensuring timely resolution and permanent corrective actions * Address internal quality issues through root cause analysis and structured problem solving * Drive and support plant-wide quality improvement initiatives * Maintain compliance to IATF 16949 and ISO 9001 standards, including internal and external audits * Promote a quality-first culture through leadership, training, and daily engagement * Report on key quality metrics and provide strategic input to site leadership Experience Required * Proven experience in a senior quality role within a fast-paced manufacturing environment * Strong knowledge of IATF 16949, 8D, FMEA, PPAP, and other core quality tools * Background in managing customer relationships and quality escalation processes * Demonstrable leadership experience with the ability to develop and motivate teams * Excellent communication and problem-solving skills, with a proactive and structured approach