Are you a Quality Manager who is ready to take ownership of quality within a growing manufacturing business based in Smethwick? Do you have the drive to lead a team and implement a clear path to IATF16949 certification? Looking for a role where your impact will be seen, felt, and valued every day? If so, this could be the opportunity for you. Our client, a forward-thinking manufacturer, is seeking an experienced Quality Manager to lead their QA function and drive their journey toward IATF16949 certification within the next three years. This is a fantastic opportunity for a quality professional who thrives on continuous improvement, lean manufacturing, and driving cultural change. Working closely with the senior management team, you'll play a pivotal role in shaping quality standards and enhancing customer satisfaction across the business. Benefits: Salary up to £42,000 Location: Smethwick 4 day working week - Monday to Thursday Hours of work - 06:40am - 16:45pm Free onsite parking Auto enrolment pensionKey Responsibilities: Lead the QA department, setting clear objectives and mentoring team members to achieve operational excellence. Drive continuous improvement initiatives by monitoring internal quality rejections and customer satisfaction metrics, and implementing effective corrective actions. Manage quarantined materials, ensuring accurate tracking and system updates (Sage experience desirable). Address customer complaints with urgency and professionalism, including on-site resolution where required. Champion the use of Lean methodologies including 5 Whys, Kaizen, and 8D analysis. Develop and maintain quality manuals, procedures, and compliance documentation. Support health & safety initiatives within the QA area. Oversee production testing, root cause analysis, and implementation of preventative measures.Skills/Experience required: Minimum 5 years' experience in a senior Quality role within a manufacturing environment. Strong understanding of quality management systems and a clear roadmap toward IATF16949 certification. Excellent leadership and communication skills with the ability to engage and influence across departments. Passionate about continuous improvement, with a hands-on, proactive approach. Familiarity with lean tools and methodologiesThis role offers the chance to truly shape the future of a growing and ambitious business. If you're looking for a leadership role where you can drive meaningful change and make a lasting impact, we want to hear from you. If this sounds like you, please apply today