This is a site based role working 37.5 hours week. Monday to Thursday 8am to 4.45pm, Friday 8am to 12.30pm. Purpose of role and accountabilities: * Maintain and improve the quality management systems, processes and related approvals * Support, develop and improve the relationship with our quality contacts within our customer and supplier base * Support and promote improvement activities to directly benefit our products and manufacturing processes * Overcheck of First Article Inspection Reports and generation of FAI when required. * Processing of Customer & Supplier Returns and associated Non Conformance Reports. * To work within cross functional teams to support business development, growth and improvement projects as required * To support, develop, maintain and improve the company’s quality management system and conduct internal audits against the system. * To support customer and supplier audits and ensure that all customer requirements are satisfied. * To develop and support the systems and co-ordinate the activities required for approvals/regulation by external bodies. * To liaise with customers on any customer quality concerns and takes the necessary steps to resolve such concerns * To conduct root cause analyses, SPC and other appropriate quality tools and techniques to ensure that the manufacturing processes meet customer requirements * To manage and develop the members of the Operations and Production team to ensure the appropriate level of skills and knowledge exist to support the ongoing requirements of the business * To support the development of a culture of continuous improvement within the organisation * To work in conjunction with the site management team, identifying opportunities to implement best practice * To liaise with manufacturing function to provide support for problem resolution as required * To support cost reduction initiatives * Working to ISO 5001/9001 standards Core skills/attributes needed: * Engineering Qualification * Experience in lean tools such as 8D, Kaizen (Continues Improvement) process * Experience in customer/supplier facing for quality related products / issues * Aerospace manufacturing background * New Product Introduction & associated tools FMEA, APQP + PPAP Awareness * Practical Problem Solving skills * Strong leadership and communication skills covering all levels of the organisation * Excellent IT Skills