Title: Quality Administrator Department: Quality Hours: 8am-4pm (unless unexpected travel) Salary: £30K-£35K (Yearly bonus based on performance) Our client is looking for someone who is experienced in automotive trade. General duties and responsibilities: - Ensure that all relevant information on quality related activities is gathered, analysed, and transferred to the concerned stakeholder. - Collect, compile, and sort client specific data from various sources. - Make available relevant data in a structured and accessible way. - Analyse and gain insight on delivered products, potential quality issues, customer satisfaction. - Provide concerned AGEU plants timely with correct data & insights. - Quantitative and qualitative feedback based on KPI follow-up & analysis (e.g. claims, avoided claims, ppm.) - Deliver correct data and insights to AGEU. - Deliver customer support including (but not limited to) analysis, short term containment actions (e.g. start sorting suspect parts on the line) in case of quality issues including Regular Site Visits - Ensure high level of customer satisfaction. - Provide specifically all facts and data about claims to AGEU plants, and work to maintain a strong relationship with the customer plant. - Initiate, build and secure long-term working relationships with relevant internal & external stakeholders. - Monitor and follow-up AGEU procedures and guidelines. - Create and enforce desired QSHE attitude. Occasional Duties & Responsibilities: - Visit car dealerships to collect warranty claim parts. - Internal Product & Process Audits. - Any other duties that may be reasonably requested . Working Conditions: - Working with computer/screens - Travel to other plants and Customers (when required) - Flexibility outside of remit, normal working hours, place of work, etc. according to business requirements Skills & Qualifications: - Basic Knowledge of IATF / ISO 9001 - (not Essential) - Proven successful 8D and Problem solving - Proven successful communication skills - Demonstrable successful negotiation skills - Demonstrable successful auditing experience - IT skills for use of SAP and customer Portals - Significant successful experience in the Automotive industry - Full Drivers Licence Apply today with an updated CV