Prestige Service Advisor – Main Dealership Hatfield Circa £35,000 basic (DOE) + genuine £10,000 bonus Full-time | Permanent | Mon–Fri 8am–6pm | 1 in 4 Saturdays 8:30am–4pm The Role An exciting opportunity has arisen for an experienced Prestige Service Advisor to join a busy and successful main dealership in Hatfield. You’ll represent a premium automotive brand, delivering exceptional customer care, handling service enquiries, and ensuring each customer enjoys a first-class dealership experience. If you have solid motor trade experience and a passion for providing professional, efficient service — this could be your next move. Key Responsibilities * Advise customers on all service, maintenance, and repair work * Handle technical queries and provide clear, accurate information * Book vehicles into the workshop and manage progress updates * Communicate effectively with technicians, service control, and customers * Identify and cross-sell additional repair work, parts, and services * Accurately produce and finalise customer invoices * Deliver a premium-level experience that reflects a prestige dealership brand Your Background & Skills * Proven experience as a Service Advisor within a main dealership * Strong technical understanding of vehicle servicing and repair processes * Excellent customer service, communication, and interpersonal skills * Organised, professional, and confident in a fast-paced environment * Ability to build long-term relationships and ensure customer loyalty * Full UK Driving Licence required Benefits * Circa £35,000 basic (DOE) + genuine £10,000 bonus * Full manufacturer training and development opportunities * Work with a prestige brand in a modern, customer-focused dealership * Supportive management team and excellent career progression prospects Apply now to join a respected prestige main dealership in Hatfield as a Service Advisor — where your expertise, customer focus, and drive will be rewarded with excellent earnings and career growth