Job description Harwoods Group is an automotive retailer representing prestigious car Brands - Aston Martin, Audi, Bentley, BMW Service, Jaguar and Land Rover, MAN, McLaren, and most recent addition, Volvo. We have a total of 30 businesses providing sales, service and accident repair services across Sussex, Surrey, Kent and Hampshire. Established since 1931, we are a successful and progressive third generation family owned business. In 2020 our turnover was over £600m and we now employ over 1000 valued members of staff. We rank #6 in the Sunday Times ‘Top Track 250’, which league tables the UK’s private companies with a turnover of <£650m and <5,000 staff. Our vision is to ‘create memorable experiences’. In other words, we believe that our role is to ensure our valued customers are offered the best possible experience in their interactions with our company. We feel it is equally important that our staff are well supported and can deliver these experiences working as one cohesive team. JOB PURPOSE The role of the Parts Supervisor is to: Manage the operational parts team daily. Department/Business/Location: Parts Reports to: Parts Manager + Aftersales Manager KEY RESPONSIBILITIES Ensure the parts ordering system is operating effectively, checking that parts are available to meet customer needs. Use electronic lists to ensure the correct part is identified for the customer. Complete the required documentation accurately, clearly and quickly, handle all forms of payment accurately. Check incoming stock and ensure correct receipt procedures are followed. Input complete and accurate stock delivered details onto the department system. Contact the manufacturer, supplier or carrier to resolve delivery problems. Pick and label parts accurately using a picking list, identify stock which needs to be relocated. Assist the Parts Manager in implementing the parts marketing plan. Ensure the safety and security of people, vehicles and property at all times, taking action to rectify any known faults or hazards. Skills & Requirements Essential Understanding of basic vehicle design, function and location of parts. Attention to detail and maintains good, accurate quality of work. Competency in numeracy, literacy and IT. Energy and enthusiasm. Smart appearance. Experience Desirable Relevant manufacturer experience