Parts Co ordinator Full-Time - Permanent Hours: Monday to Friday 8.30am to 5.00pm (Early Finish on Fridays!) Basic Salary: £27,000.00 to £29,000.00 Per Annum depending on experience. Location: Markfield Our very well established, multimillion pound turnover client, is looking for a highly dynamic and enthusiastic Parts Co ordinator to join their aftersales team as a Parts Coordinator and assist in the daily aftersales operations on a Full Time Permanent basis. As a Parts Co ordinator, you will: Work across departments as a Parts Coordinator in order to respond to customer queries and complaints and provide adequate solutions as a Parts Coordinator Order replacement parts and spare items and provide solution based outcomes for customers Provide responses to Technical based questions and queries Answer incoming telephone calls, emails and manage the Parts query inbox Maintain stock management and liaise with Stock control accordingly as a Parts Coordinator Take full ownership and accountability as a Parts Coordinator and work on own initiative in providing a solution based outcome Complaint handling and provide satisfactory customer service and outcomes as a Parts Coordinator Organise own workload and prioritise accordingly. Demonstrate high diligence regarding inputting of data. Parts Co ordinator Candidate: Previous experience as a Aftersales Coordinator or Technical Coordinator or Parts Coordinator is ESSENTIAL for this role Outstanding communication skills with a high attention to detail Ability to prioritise workload as a Parts Coordinator Self-motivated and fantastic attention to detail as a Parts Coordinator An enthusiastic and dynamic personality with a highly ‘initiative-taking attitude.’ A ‘natural ability’ to instantly develop a conversational relationship. Interviews: to be held ASAP INDLEI
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