Kolt Recruitment are recruiting for a parts advisor to join a leading commercial vehicle company. Key Responsibilities: * Receive all parts orders, interpreting customer requirements and giving advice on any additional requirements or prices, matching orders against stock items and advising customer of any items which are not stocked or need ordering * Stock Checks * Loading Parts Invoices * Ensure that the image and levels of customer service within the department is in line with company standards * Ensure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the job holders immediate supervisor Key Requirements: * Proven experience in a motor industry parts environment * Brilliant communication If you would like any further information on this role please Kolt Recruitment