We are looking for a dedicated Parts Advisor to join our small, dynamic team in Cardiff working for a well-established dealership. Reporting to the Parts Manager, you will play a key role in ensuring customers and Technicians have the right parts exactly when they need them. Salary - £30,000 OTE Working Pattern: Mon - Fri 8:00am – 5:00pm, Saturdays on rota 8:30am - 12:30pm Key Responsibilities: * Coordinate parts sales to maintain seamless availability for customers and Technicians. * Engage with customers both in person and over the phone, handling enquiries professionally and efficiently. * Work closely with the team to ensure smooth day-to-day operations. * Serve parts to in-house and retail customers. * Manage stock deliveries and collections, including some lifting and carrying. * Understand customer needs and provide tailored product/service recommendations. What We’re Looking For: * Motor parts experience is essential. * Strong time management and prioritisation skills. * Ability to stay calm and focused in a fast-paced, high-volume environment. * Keen attention to detail with a commitment to high-quality work. * A logical and thorough approach to tasks. * Passion for delivering excellent customer service. * A team player with a supportive and collaborative attitude. * A friendly, enthusiastic personality with a positive approach to work. If you’re looking for a varied role in a supportive team with room to progress, we’d love to hear from you! Key Information: * 22 days holiday + BHs, increasing with length of service * Company pension contributions * Discounted car scheme and cycle to work scheme after successful completion of probation * Access to wellbeing advice service Menable Please note: Driving licence checks will be carried out during the recruitment process. We are unable to provide visa sponsorship for this position. Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process. Please contact Ellis @ Eclipse Recruitment for further information