Parts Advisor My Client in Burton-On-Trent DE14 are looking for someone to join them as a Parts Advisor to join the Front of House team. This is a varied role and a great opportunity to join a thriving business. They are one of the UK’s largest Scania Distributors, they offer an abundance of training and development so if you wanted to progress with the company, they will encourage this. Hours – 8.30am-5pm Mon-Fri Every other Saturday (4 Hours) Paid at x1.5 Up to £30k Duties/Responsibilities – * Handle telephone enquiries, answering the phone in a friendly and open manner using the company standard greeting. * Plan work by running ADP service due reports, checking customer data quality, and arranging work with customer, capturing mileage via C200 or verbally. * Create job cards, checking for existing parts and service WIPs and campaigns. * Check account detail and level of credit left, obtain authorisation, and obtain order numbers from customers. * Maximise service and parts profitability through the use of professional sales techniques. * Load workshop schedule to maximise workshop capacity utilisation. * If a courtesy car is to be provided, manage the booking, checking out and checking back in via ADP. * Ensure all MOTs are planned via ADP and communicated to customers and VOSA. * Meet and greet all customers on arrival To apply for this role please do so online and we will be in touch