Aftersales Advisor - Motorcycles Location: Christchurch, Dorset Salary: £30,000 - £36,000 OTE Working Pattern: Tuesday to Saturday (5-day week) Overview We are working on behalf of a leading motorcycle dealership seeking an enthusiastic and customer-focused Aftersales Advisor to join their busy team. Representing a range of high-performance motorcycle brands, the business prides itself on delivering first-class service to a loyal customer base of riders and enthusiasts. This is an excellent opportunity for someone with a passion for motorcycles and experience in aftersales or service advising who is looking to work in a dynamic and fast-paced environment. Key Responsibilities Efficiently manage the daily workshop schedule to ensure optimum productivity Process warranty claims accurately and within required timeframes Handle customer communication and follow-ups throughout the service process Maximise upselling opportunities for service work, accessories, and parts Maintain excellent levels of customer satisfaction in line with brand expectations Provide a friendly and professional front-of-house experience for all visitors Ideal Candidate 1-2 years' experience in an aftersales or service advisor role (motorcycle or automotive) A motorcycle licence is desirable but not essential Strong organisational and communication skills Confident multitasker with great time management Self-motivated and able to work independently A positive, team-oriented attitude Working Hours Summer (1st April - 30th September): Tuesday - Friday: 08:30 - 18:00 Saturday: 08:30 - 18:00 Winter (1st October - 31st March): Tuesday - Friday: 08:30 - 17:00 Saturday: 08:30 - 16:30 Package & Benefits £30,000 - £36,000 OTE Access to demonstration bikes Staff purchase scheme Car benefit scheme Health cash plan Reduced winter hours