Financial Complete all work as quickly and efficiently as possible. Utilise appropriate vehicle inspection sheets and procedures to identify all work required on customers vehicles and inform management/ customer of those requirements. Limit the use of consumables and inform management of order / stock requirements. To ensure that all services and/or products used are reported correctly for invoicing purposes. Operational Excellence Monitor the technical, fitting standards and quality of workmanship in the centre and inform the management team of any issues / requirements. Ensure all MOT related issues are dealt with efficiently and any problems reported to the Centre Manager immediately. Ensure that company policy and procedures are adhered to. Ensure the appropriate responses are made in a timely fashion to requests / instructions from Management. Report any faulty equipment / machinery to the management team immediately. Carry out any reasonable request / tasks as deemed necessary by the management team. Read, understand and action all points in the employee handbook as they become relevant. Inform the manager immediately of anything suspicious, unusual, or contradictory to the proper running of the branch. People Communicate in a civil and effective manner with colleagues, customers and management. Act in a responsible and professional manner at all times. Respect other team members and assist when required. Inform the management team of any training requirements needed to fulfil your role. Ensure a high standard of personal presentation including wearing correct company uniform at all times. To be an active team player committed to achieving success. Health & Safety Comply with all company/customer health & safety procedures and following all necessary safe working practices. Take responsibility for housekeeping. Carry out hazard spotting on an ongoing basis and inform management of any possible and health & safety issues. Always wear/ use appropriate PPE whilst completing all tasks