About the role We have an excellent opportunity available for a motivated Master Vehicle Technician to join our team at Derby Audi As a Sytner Technician, you will join our team of talented vehicle technicians and be responsible for the maintenance and repair work of motor vehicles for our customers. You will also ensure that you deliver an outstanding customer experience. A large part of the Master Vehicle Technician position involves: • Support the Aftersales Manager and Workshop Controller with guidance of the other technicians and apprentices • Carrying out service, diagnosis and repair of vehicles to excellent standards. • Communicating with the Service Reception team and Workshop Control. • Speaking with customers on occasion to provide your expert, technical opinion. • Maintaining thorough and up-to-date product knowledge. • Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals. • Maintaining good housekeeping standards and orderly administration of your work. About you The successful candidate for our Master Vehicle Technician position will have previous experience in a similar role and strong teamwork skills. We expect our Master Vehicle Technician to demonstrate some skills that will prove very beneficial in the position, including: • Aptitude for multi-tasking. • An eye for detail. • Ability to work under pressure. • Quality awareness. • Communication skills. • Full driving license. Your hard work will be rewarded with a pension scheme, bonus scheme and access to training courses at the *Brand* Training Academy. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please