Master Technician / Workshop Controller Salary: £55,000–£60,000 Basic Hours: Monday–Friday Fleet Size: Approximately 70 Vehicles Location: Swanmore Role Overview We are seeking a highly skilled and experienced Master Technician / Workshop Controller to take responsibility for the maintenance, repair, compliance, and operational readiness of a fleet of approximately 70 vehicles. This is a hands-on leadership role combining advanced diagnostic expertise with workshop management responsibilities. The successful candidate will oversee all workshop activities, ensure maximum vehicle availability, maintain compliance standards, and lead the day-to-day operation of the fleet maintenance function. Key Responsibilities Workshop Management * Manage the daily operation of the workshop and fleet maintenance programme. * Plan, schedule, and prioritise all servicing, repairs, inspections, and MOT preparation. * Allocate work effectively to technicians and monitor progress. * Ensure all repairs are completed safely, efficiently, and to manufacturer standards. * Minimise vehicle downtime and maximise fleet availability. Master Technician Duties * Diagnose and rectify complex mechanical, electrical, and diagnostic faults. * Provide technical support and guidance to workshop staff. * Conduct final quality-control inspections on completed work. * Stay current with vehicle technology, manufacturer updates, and industry best practice. * Undertake advanced fault-finding across a mixed vehicle fleet. Leadership & Team Development * Lead, mentor, and develop workshop personnel. * Conduct performance reviews and identify training requirements. * Promote a culture of accountability, safety, and continuous improvement. * Support recruitment and onboarding of technical staff when required. Candidate Requirements Essential * Qualified Master Technician, Senior Technician, Workshop Controller, or Fleet Engineering Supervisor. * Level 3 NVQ, City & Guilds, or equivalent qualification in Vehicle Maintenance and Repair. * Extensive experience in diagnostics, fault-finding, and vehicle repair. * Strong workshop management and leadership experience. * Excellent planning, organisational, and communication skills. * Experience managing fleet maintenance operations. * Full UK Driving Licence. Key Performance Indicators (KPIs)Benefits * £55,000–£60,000 Basic Salary * Monday–Friday Working Pattern * Company Pension * Training & Professional Development * Modern Workshop Facilities * Career Progression Opportunities * Company Vehicle (where applicable)