JC135 - Import/Export Operations Agent Location – Heathrow Salary – £Competitive Overview: First Military Recruitment is working in partnership with our reputable client who is seeking a Import/Export Operations Agent. As an Import-Export Agent for my client, you will play a crucial role in facilitating international shipments in support of Life Scientists around the world. Coordinating a wide range of time-critical Imports/Exports and ensuring compliance with international customs and transport regulations Duties and Responsibilities: To prepare and present quotes for Air consignments of temperature-sensitive biological & pharmaceutical shipments in support of Life Science research. To provide verbal and written communication Customer Service support to complete assigned tasks and bookings within agreed timescales. To ensure data & security integrity of both Customer information is always controlled. Co-ordinate all modes of transport with both UK & Overseas internal and external partners. Prepare & co-ordinate all forms of freight documentation including airwaybills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation and any other supporting shipping documentation. To work with all types of cargo and all necessary associated tasks. To undertake any training courses required to understand and complete tasks. Skills, Experience and Qualifications: Bachelor's degree in Supply Chain, Logistics , International Trade, or related suitable experience. Desired skills include knowledge of Customs, trade agreements, tariff INCO Terms, and basic computer software applications. Proficiency in Microsoft 365 / Teams / SCOPE / SAMSARA software preferred but not essential. Knowledge of Air (International Air Transportation Association (IATA)) and Sea freight and Dangerous Goods Regulations. Excellent Customer service skills, Strong written and verbal communication skills, willingness to learn and adapt