Answer telephone calls, take enquiries and problem solve all of customers’ needs Produce hire quotes for new and existing clients regarding rental pricing data Communicate and liaise with our depot network for plant allocation and scheduling of logistics etc. Ensure compliance with the Company procedures when receiving a customer(s) purchase order Proactively chase outstanding quotes and report findings to the appropriate Manager Produce rental related paperwork (e.g. Job Sheets, Delivery and Off Hire Notes) Comply with all aspects of the company ISO 9001:2015 (Quality) and ISO 14001 (Environmental) procedures, proactively contributing to the company’s continuous improvement programme