Job Title: Warehouse Agent Responsible to: Operations Manager Division / Line of Business: Warehouse Location: Edinburgh Airport MAIN JOB OBJECTIVE Moving loads and freight to meet customer requirements, whilst following all security and safety regulations. Working in a time sensitive environment, dealing with multiple customers and meeting deadlines. The person must have effective communication skills and perform security tasks as required by CAA. JOB RESPONSIBILITIES Load and off-load freight from and onto vehicles. Place and retrieve freight in and from storage areas. Build cargo for aircraft units to airline specifications. Forklift truck driving. Use approved screening methods to make cargo secure following strict aviation security regulations. Comply with the company’s Health and Safety Policy and to be fully aware and adhere to the responsibilities as outlined in the policy. Complete documentation to record details and movement of freight, mail, and equipment. Provide a high standard of service to Customers, Airline Representatives and Officials. Liaise between Operations and the Customer with any queries or Operational requirements. Complete necessary checks on Imports/Exports to ensure company and Customer requirements are being met. Complete reports required by the company and customers. Maintain the highest standards of safety and security. Carry out other tasks deemed necessary and reasonable by the company. This is not an exhaustive list and you may be required to complete other reasonable tasks as required. REQUIREMENTS Flexibility to work on various shifts (days, evening, nights, weekends, and holidays). Good written and verbal communication skills. Work as part of a team. Hold a full driving license. Computer literacy skills. Forklift experience is desirable. The role involves lifting heavy goods so must be fit and able to lift up to 32kg. 5-year full working history and eligibility to work in the UK, for referencing and CRC (Criminal Record Checks) vetting. SECURITY RESPONSIBILITIES In any role at WFS, employees are the eyes and ears of the business and must report any security concerns or suspicious behaviour. Ensure site access control is protected and no unescorted visitors are on site. Ensure the security integrity of cargo is always protected. Ensure all security documentation is full compliant. OUR VALUES Focus on Customer Working proactively with customers (internal and external) to ensure we deliver what’s been agreed. Integrity Communicating with respect and honesty, being aligned on the correct code of conduct and ethics. Responsibility Being trusted and accountable for our actions including the effect on people around us. Leading by example. Safety & Security Consider Safety & Security as the number one priority at all times, respecting compliance, rules and regulations. Teamwork Working as part of a team, enjoying what you do, collaborating with colleagues and relying on their expertise to make a valuable contribution
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