Our client is looking for a dynamic Airfreight Export Supervisor to join their team at London Heathrow. The successful candidate will oversee air freight operations, supporting the manager with leading a team to ensure compliant, timely and profitable shipment processing, arranging export shipments and managing customs brokerage for high value goods in line with client requirements. This is a full time, in office role - Mon to Fri - Salary £47k Duties Include: * Plan and manage air freight shipments from start to finish, including customs clearance in both the UK and at the destination, in line with customer requirements. * Issue MAWB, HAWB, manifest, and any other required shipping documents. * Prepare and submit customs documentation, including export declarations, export licenses, CITES, and ATA Carnets, and apply for Carnets and CITES permits as required. * Communicate with clients and internal teams to provide updates on shipment status and resolve any issues that may arise. * Support other members of the export team as needed to ensure smooth operations. * Update shipping files and internal systems, while consistently keeping customers informed of their shipment status. * Liaise with airlines in a professional manner in order to meet operational requirements and maintain up-to-date schedule information and shipment status reports. * Ensure all quality controls procedures are updated and adhered to. * Prepare and complete quotations and invoicing accurately and on time. Ideal Requirements: * Experience in freight forwarding / logistics is a must, preferably specialised in the movement of high value goods. * Supervisory experience, preferably in a similar role. * Possess a positive and professional customer focus and can-do attitude. * Good organisational skills with the ability to meet deadlines. * Works well under pressure and is able to multitask in a fast-paced setting. * Knowledge of customs regulations and export procedures required. * Knowledge of AS400/SAP/MS Office is preferable. * Knowledge of CDS for customs purposes. * English language required. * Italian / French language is preferable. * No criminal convictions – subject to full DBS check