We are pleased to be recruiting on behalf of a company based in Ipswich who are looking for a Desktop Engineer to join their team. You will be responsible for applying technical expertise, industry knowledge and commercial opinion to assess vehicle damage. Key Duties: * Assess vehicle damage via images, estimates and reports. * Ensure accurate repair outcomes in line with manufacture guidelines. * Negotiate repair costs and settlements with stakeholders. * Assess vehicle damage using images, engineer reports, and repair estimates * Resolve repair viability or total loss outcomes using technical and engineering judgement * Recognise appropriate repair methods in line with manufacturer guidelines and industry standards * Review repair estimates and challenged excessive or unnecessary costs. * Negotiate repair costs and claim settlements with repairers, engineers, and other stakeholders. Previous Skills & Experience: * Strong understanding of vehicle repair methods and damage assessment procedures. * Experienced in using industry estimating systems. * Strong commercial awareness with a focus on cost control. * Excellent communication and negotiation skills. * Strong numeracy, analytical, and reporting capabilities