Main Purpose of Role: Play a vital role in delivering the Cogent product range to our customers across Shropshire and the Midlands, ensuring every order arrives on time while representing a company that prides itself on quality, reliability, and exceptional service. Key Responsibilities: -To ensure that the deliveries are made safely, efficiently and on time - To proactively deal with any customer concerns at the point of delivery -To ensure that all delivery paperwork is completed and left with the Customer - To effectively manage your time to ensure that your route is cost and time efficient whilst also considering customer requirements - To manage your vehicle to ensure that it is clean, tidy and safe to drive - Driving safely and with due care and attention at all times, complying with all road traffic regulations - Maintaining knowledge of the company’s product to enable basic customer advice when required - To be a ‘champion’ of the Company brand - To build established customer relationships - You also have the following responsibilities: - To continuously develop and improve both yourself and the business - To comply with Company policy and best practise in security, legal and regulatory compliance - To ensure that all H&S responsibilities are fulfilled and that the team’s (including the role holder), visitors and contractors safety and welfare is maintained - To complete any other duties as required from time to time. Essential Skills: - Full Driving License - Knowledge of geographical area covered by the role - Previous experience with driving and delivery role - Customer service experience helpful - Delivering customer orders on time - Ensuring that the deliveries are prioritised giving consideration to location, time and customer requirements - Dealing with customer queries by directing to the relevant person - Having a clean and tidy appearance and van Enhanced Benefits - Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays - Matched Pension Scheme - Life Assurance (4 times basic salary) - BUPA healthcare and Dental Plan - Long Service Awards at 5, 10, 15, 20 and 30 years - Enhanced Family Leave