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Posted: 86 days ago   Expired

Customer Service Advisor

Salary: £0

Location: Andover

Job type: Permanent

Category: Advisor

Company Description Foray Motor Group is the South West's award-winning Ford-only dealer group, with dealerships and service centres in Salisbury, Poole, Yeovil, Taunton, Andover, Shaftesbury, Bridgwater, Chard and Dorchester.The 9 location group, with an annual turnover in excess of £150m, employs circa 450 people, in a wide variety of job roles, and has excellent opportunities for highly motivated, dedicated and talented people. Whether you’re a salesperson, a vehicle technician or in customer service, we would like to hear from you. And, if you haven’t yet built up experience in these areas, we have apprenticeships and training programmes to help you get settled in. At Foray we place great emphasis on developing our staff to equip you with the right skills and tools to succeed at everything you do. Position We are looking for a customer focused team-player to join the busy Bodyshop department at our Accident Repair Centre at Andover Ford in Hampshire. You will need to be able to demonstrate excellent customer service skills, be a great communicator face to face and over the telephone, with excellent admin, IT and organisation skills The role involves meeting customers, taking details about their vehicles, liaising with insurance companies and working with the Accident Repair Team to ensure a fantastic customer experience Ability to plan and work to tight deadlines a distinct advantage Requirements A confident, outgoing personality Computer literacy Experience using MS Excel and other MS office A polite and well-spoken telephone manner A positive and driven approach to work Ability to communicate effectively via different channels; e-mail, telephone and written. Ability to work on own initiative at times Other information Please apply to Kelly Butterfield with a full up to date CV - (url removed)


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