Our client takes great pride in always delivering excellent service to our customers. The role of every staff member is incredibly important, and we are proud to employ some of the best people in the industry. You will receive progressive and innovative training to help you develop skills that will stand you in good stead for a long and successful career with our client. Working 8:00am – 6:00pm Monday to Friday (45 hours), plus Saturday on a rota basis 8:30am - 12:30pm Basic salary £31,200 plus bonus Our Customer Experience Manager is an integral part of the service team. Your role is to ensure we deliver exceptional customer service, standards, and processes. You will work closely with the service Manager and the team to help create long-lasting relationships that build the service offering for now and in the future. As part of a busy team, you will be an active team player who is continually focussed on the needs of the customer. Excellent Communication and good IT skills are essential. We offer excellent working facilities with a competitive salary, together with a host of other employee benefits including: Up to 27 days holidays (based on length of service), plus 8 bank holidays. Pension scheme Life assurance cover Employee reward & recognition schemes Annual children’s Christmas party & staff party Staff discounts £1,000 referral scheme reward Subsidised prestige car scheme for employees Onsite parking Satff canteen