Our client, a leader in composite repair processes, is seeking a dedicated and customer-focused Account Manager Support to join their team. With a commitment to improving composite repair processes since 1978, our client offers a dynamic work environment and ample opportunities for growth and development. As an Account Manager Support, you will play a crucial role in providing excellent customer service and sales support to our client's allocated customer base. Your responsibilities will include assisting customers directly via phone, fax, and email, providing accurate and timely price quotations, and processing customer orders to ensure their requirements are fulfilled. To be successful in this role, you should have a strong customer service mindset and the ability to build professional relationships with customers and sales representatives. Proficiency with computer systems and the ability to type are necessary skills. Previous experience in sales administration or a similar role, particularly in the aerospace or manufacturing industry, would be highly desirable. Key Responsibilities: Assist customers in fulfilling their requirements through phone, fax, and email. Provide customers with accurate and timely price quotations, researching and contacting suppliers as needed. Process customer orders, ensuring their requirements are met. Develop professional relationships and rapport with customers and sales representatives. Proactively communicate with customers and suppliers, responding promptly to inquiries and assisting with their needs. Continuously update knowledge of company products, services, and marketing collateral. Identify new business opportunities with existing customers to support business growth. Analyse past orders and initiate customer contact to generate return business. Adhere to company policies, guidelines, and quality procedures.Qualifications: Strong customer service and sales skills. Proficiency with computers and typing. Excellent communication skills, both verbal and written in English. Previous sales administration experience in an aerospace or manufacturing environment (desirable but not essential).Our client offers a competitive annual salary ranging from £25,000 + depending on experience. This is a full-time, permanent position that may require occasional driving. If you are a motivated individual with a passion for providing excellent customer service and are looking to join a reputable and innovative organisation, our client would love to hear from you. Apply now to become a valued member of their team! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website