Lovells Pronto powered by Steer Nottingham Ref: VA1757 ​ Perks: * Health Benefits: cycle to work * 20 days annual leave plus bank holidays * Training and Development: We provide opportunities for ongoing training and skill development. * Any many more coming soon! ​ Join Our Team as a Customer Account Manager! ​ Are you a talented communicator with a passion for building relationships? Are you seeking a rewarding career opportunity in a rapidly growing region? Look no further! We’re is searching for a proactive and customer-focused individual to join our team as a Customer Account Manager. ​ Why Choose Us? * Growth Potential: Join a company on the rise and unlock opportunities for professional development and advancement. * Competitive Compensation: Enjoy a competitive salary plus performance-based bonuses. * Supportive Environment: Work alongside a supportive team dedicated to your success and growth. * Meaningful Work: Make a difference by fostering strong relationships with our valued customers. ​ Position Overview: Customer Account Manager: Serve as the primary point of contact for our customers, managing their accounts and ensuring their satisfaction with the repair service. ​ Key Responsibilities: * Build and maintain strong customer relationships. * Greet customers onsite as well as keeping them updated via the phone * Resolve customer issues and concerns in a timely and professional manner. * Collaborate with internal teams to ensure customer needs are met effectively and relevant information is shared in a timely manner * Support the parts team when required * Monday to Friday 8am - 6pm, and 1 in 4 Saturdays 8am - 1pm ​ Requirements: * Excellent Communication Skills: Strong verbal and written communication skills are essential. * Customer Focus: A genuine passion for delivering exceptional customer service. * Problem-Solving Abilities: Ability to identify issues and implement effective solutions. * Organizational Skills: Strong organizational skills and attention to detail. ​ Join us in Nottingham, a dynamic and growing region with ample opportunities for personal and professional growth. ​ If you're ready to take the next step in your career and join a winning team, we want to hear from you! Apply today