Credit Controller – Permanent Contract to start ASAP!! Location:  Minworth, Sutton Coldfield B76 Hours of Work:  8.30am – 5.00pm – Mon – Fri (40hrs) Salary: £33,000pa Main role and responsibilities The main purpose of the role is to ensure prompt payment of all sales ledger accounts, reduction of debtor days, trade within agreed credit levels, maintaining good controls to reduce risk and maintain good written and verbal relationships both externally and internally. Key Performance Indicators   Debit Collection •        Contacting Customers to recover debt to timelines including full query resolution •        Resolving invoice, credit and debit note queries •        Liaising and updating internally to assist with debt management and recovery •        Implementing and agreeing payment plans with assistance of Credit Manager/ Sales •        Putting accounts on stop where appropriate when they exceed their credit terms, limits and overdues •        All statements are issued in a timely manner at month end  •        New accounts are setup with a full review and check including full credit and visual compliance check and sign off •        All uninsured accounts have a full review every 24 months  •        Check all accounts are establishing regular trading patterns and paying to terms •        Reconciling accounts on a monthly, quarterly and annual basis •        Review all bad debt write offs/ CVAs and review with Finance for provisions or release •        Reviewing the ledger and highlighting risks, concerns and opportunities and notifying Manager •        Safeguarding company assets through maintenance of effective controls •        Adhere to the Company Credit Policy Credit Limits •        Review all active debtor accounts to ensure they are trading within the insured/ agreed credit limit at our maximum exposure point •        Review all active accounts to ensure within the credit limit, where accounts are exceeding this further credit reports should be obtained (Credit Safe/ D&B) •        All accounts trading over $500K to be approved by Reliance Corporate Director of Credit •        All account exceeding $250K to be approved by AMS Finance Director or Managing Director •        All accounts less than $250K to be approved by AMS Credit Manager •        Review all active accounts with a limit of $100K or more every 12 months. Any accounts below the $100k threshold to be reviewed every 24 months Other •        To provide general cover in the department over holidays/ sickness periods •        Cover cash allocation posting •        Telephone calls •        Willing to work extra to meet deadlines and when the business needs require it •        Any other reasonable duties as requested Key Interactions The Credit Controller will be required to liaise, co-ordinate and work with the following group of colleagues and customers: • Director of Credit Corporate, Joint Managing Directors, Group Financial Controller, Finance Managers, International Finance Director, Accounts Assistant, Sales Ledger & Purchase Ledger, Customers- Accounts Payable, Sales Account Managers and Sales Admin, Sales Managers and Quality Manager Health Safety and Environment •        Ensure you have read the Company’s health and safety policies and procedures and observe them at all times •        Reporting any accidents or near misses immediately to your manager and record them in the accident book •        Ensure your workplace is kept tidy and any hazards are eliminated or reported to your line manager •        Always wear appropriate protective clothing whilst on site  •        Attends all health and safety training as required by the Company This job description is not a definitive list of duties.  It provides an outline of Key Performance  Indicators required for this position. The job holder may be asked to undertake other duties to meet  business requirements. Person specification Essential Desirable Education, training or qualifications •      Strong academic record  •      Strong GCSE/A-levels or equivalent Relevant experience • Previously worked in a credit control role Special skills or knowledge •      Very good understanding of Microsoft Office and Outlook  •      Technically competent on Excel •      Excellent telephone and communication skills •      Good negotiation skills •      The ability to explain financial matters firmly and clearly •      To be able to read and understand financial reports for recommending credit limits Interpersonal skills and attitude •      Ability to work under pressure and meet deadlines •      Attention to detail •      Good interpersonal skills •      Good administrative and organisational skills •      Ability to relate well to Colleagues and Customers •      Self-motivated with a positive, organised, methodical and professional approach • Excellent command of written and spoken French language  Special Circumstances • Willing to work outside of normal hours to meet deadlines and when the business needs require it This person specification is not a definitive statement. It provides an outline of the profile envisaged as being appropriate for this position