Coach Driver - Vertas Group Limited £15.00 per hour Ipswich Depot 37.5 hours per week, 39 weeks per year Monday to Friday, Occasional weekend overtime available To be responsible for driving Buses, Coaches, and minibuses on home to school contracts, private hires, swimming transport and local bus routes and for the safety of the passengers whilst transporting them, and additional driving duties as directed by your Line Manager. Key Relationships: Depot Manager Transport Manager Operations Manager Main Activities and Responsibilities: The operation of allocated vehicles in accordance with instructions and requirements set out in legislation and with due regard to safety, including daily vehicle checks, cleaning, and fuelling. To understand and respect the passenger’s privacy, dignity, and confidentiality. Carry out specific work in accordance with schedules and/or timetables provided via daily/weekly instruction sheet and/or work ticket. All work allocation by written instruction and supervised by Depot Manager Carry out work in accordance with instructions issued by the Depot Manager or authorised member of the management staff to cope with emergency or changed requirements. Completion and submission of additional hours form for all hours worked beyond contract hours. Knowledge of EU Driver’s Hours and/or Domestic Drivers’ Hours Regulations Accurate completion of tachograph and/or completion of weekly log sheets and other work tickets. To ensure as far as reasonably practicable, observance and adherence to the provisions of the Health & Safety Work Act 1974. Ensure that services are provided in accordance with departmental standards and objectives and quality assurance. Undertake training and attend courses. Perform such duties of a like nature as may be directed by the Operations Manager and or Transport Manager Other Duties The duties listed are not exhaustive and may be varied therefore the post holder will be expected to undertake other duties as appropriate to the role and as requested by his/her line manager. Level of Autonomy and Decision Making: Driving with due care and consideration and normal decision making to be made according to road conditions. Supervise all passengers boarding and alighting from the vehicle and the seating and securing passengers where appropriate. Ensuring the safety & Comfort of passengers. To understand and respect the passenger’s privacy, dignity, and confidentiality. Collection of fares and issue of tickets if required Responsibility of accurate passenger fares/ticket records Current Objectives for the Job: To drive safely and exercise patience and care for passengers. Follow instructions and maintain good time keeping. Unique Appeal of the Job An opportunity to work with a local company providing a service to passengers with a wide range of special needs assisting them to and from school. Education and Qualification: Essential - * PCV Licence (Cat. D) Entitlement * Qualified to Drivers Certificate of Professional Competence (Drivers CPC) – in Date Desirable - * Able to write simple incident reports * Competent in use of Tachograph records completion * Good standard of education. * Knowledge of First Aid / Emergency Aid Specialist Knowledge and Skills Essential - * Good geographical knowledge of national and local area. Desirable - * Knowledge of EU Drivers Hours’ and/or Domestic Drivers Regulations. * Minimum of 3 years driving experience. * Experience of Working with vulnerable adults and children Interpersonal and Communication Skills Essential - * Able to understand verbal and written instructions. * Able to record legible information. * Able to develop and maintain good relationships with colleagues and customers. * An understanding of passenger needs and the ability to respond. * Ability to respond to unplanned situations, e.g., Unwell passengers, traffic delays. * Flexible and adaptable Approach toward work * Patient & Tolerant with Excellent Customer Service Skills and Good Organisational Skills Desirable - * Able to write simple incident reports * Experience of interacting with a wide range of people. Relevant Experience Essential - * Driving large Passenger vehicles. Desirable - * Experience of dealing with young people. * Experience of dealing with young people with physical or behavioural difficulties. * Handling wheelchair passengers or prepared to undergo training. Additional Requirements Essential - * Flexibility and adaptability to work with changing operational needs, sometimes at short notice. * You will need to have Patience, Tolerance and the ability to remain Calm in challenging situations. Desirable - * Prepared to undertake training and attend courses. Other Requirements Must be required to have an enhanced DBS Check undertaken NO More than 6 points on your licence Benefits : Non contractual benefits Lifeworks high street and online discounts Company Pension WeCare 24/7 employee assistance including remote GP and counselling Mental Health First Aiders Vertas Finest Recognition Scheme Annual Making the Difference Awards Refer a friend rewards Personal Development opportunities including Aspire to Inspire and self led learning We want enthusiastic individuals with a positive working attitude to join our team of 4,000 colleagues across the UK. Vertas Group are an inclusive and equal opportunities employer who believe that our people power what we do. We aim to ensure that our workforce reflects the diversity of the communities in which it operates