Overview To deliver products to customers within a specific area in a safe and friendly manner. Responsible for the care and upkeep of your designated vehicle. To provide excellent customer service standards to every customer. Main Duties · The responsibility of preparing the vehicle by conducting operator maintenance, ensuring all products for delivery are correct and that they have been loaded onto the vehicle correctly and safely. · Responsible for completing delivery notes, return sheets and collecting payments. · Execute any special requests from customers by picking up and delivering items as directed on the delivery note. · Maintain customer confidence by keeping information strictly confidential, regarding premise security and operational information. · Responsible for checking the run sheets, picking orders for your deliveries and routing. · To plan your route and requirements for the drop by studying the schedule and any requests from the customer that are on the delivery note. · Make customers aware of any stock shortages or problems with their delivery. · Responsible for returning all empty cases and gas bottles and that they are correctly stored in the empties yard and unloaded in the correct manner. · Ensure that correct health and safety procedures are adhered to. · To complete all required checks and ensure that check sheets are passed to the distribution manager. · The ability to help in the warehouse when required. · To look presentable in the correct LWC Drinks uniform at all times. · Physical and manual handling involved. Knowledge and Experience: · Good safety practices and driving habits · Possess the correct driving license required for the vehicle · Good communication skills · Excellent Customer Service Skills Hours: 40 hours per week Working Pattern: Monday to Friday, 7am - 4pm Salary: £30,487 per annum Bonus: £2,000 per annum, subject to KPIs
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