Centre Manager - Prestige Paint & Body Up to £88,000+ per annum 45 hours per week Location: Cirencester GL7 Benefits * Excellent salary plus bonus * 28 days annual leave (Inclusive bank holidays) * Workplace pension scheme * Free Training and Development Academy * Employee long service rewards (Inc. additional holiday) * Free uniform (and PPE) * Life insurance About the role As repair centre manager your role will be to - * Achieving sales and profit objectives in line with the business plan. * Hold daily meetings with key staff to agree on output targets. * Monitoring customer complaints, ensuring that they are resolved quickly and fairly. * Work with the business development team to ensure the business meets agreed service levels. * Preparing accurate reporting in line with weekly and monthly reporting requirements (DOS). * Act as the 'public face' for the site, whilst planning, organizing, and directing all aspects of the business. * Actively encourage customer feedback (and evaluation). * Develop detailed knowledge of clients. * Lead and maximise business development opportunities. * Develop a flexible team ensuring that facilities are resourced. * Engage with all staff, reviewing performance, and identifying development opportunities. * Ensure that all Housekeeping, Health and Safety, Manufacturer compliance requirements are adhered to You will play a pivotal role in our customer journey, working in partnership with customers and our skilled production team to achieve the best outcome. What we look for * The drive and passion to deliver high-quality customer experiences and outcomes. * Knowledge and experience of the ‘prestige’ vehicle market * Commercial awareness - the ability to maximise profit. * Willingness to embrace Motofix philosophy. * 5 years of General Managers experience or similar. * Excellent communication skills written/verbal. * Encourages collaborative working environment. * Computer literate with a technical and/or business degree (preferable). About you A highly experienced Manager with a commercial outlook, committed to customer excellence, with an eye for detail and people focus. You will be seeking a position where you can work with high net-worth clients within a business where you’ll be given the opportunity to develop and grow your skills. About us Motofix is a leading vehicle body repair provider with eight specialist service delivery centres in the South and Southwest of England. We’re approved by some of the world’s premium brands like Mercedes Benz, Audi, BMW and Jaguar Land Rover and all sites are BSI Kitemark accredited. Our vision is to be the benchmark for automotive body repair and recognised for the quality of our business and customer experiences. As a member of our team, you will be provided with up-to-date training, work with cutting-edge technology and gain access to exciting career opportunities. What next * Contact our talent team who will be in touch within 5 working days * Please check out our website for our privacy and COVID-19 welfare policies