Mayday Personnel are seeking an experienced Service Advisor to support a leading car dealership located on the south coast. You will be the focal point for customers seeking advice, servicing and repairs for their vehicles. Providing excellent customer service daily. Responsibilities: Present customers with all products and services available Maintain customer records, manage complaints and ensure customer satisfaction Communicate and advise customers both over the phone and in person. Provide administrative assistance to the sales team and managers, informing them of order status and arrising issues Customer order management Data and document management keeping up to date stock records Qualifications Needed: Full clean driving licence PC, Microsoft and web literate Fluent in written and spoken English Experience in the automotive industry Preferred: Previous Service Advisory/ Service Executive experience Working Schedule: Monday to Friday Every 1 in 2 Saturdays 08:00-13:00 Ability to commute/relocate: Basingstoke, Hampshire: reliably commute or plan to relocate before starting work (required)