BODYSHOP ESTIMAOR / VEHICLE DAMAGE ASSESSOR. Stephen James BMW is looking for an experienced and highly skilled Bodyshop Estimator to join our new purpose-built Accident Repair Centre. This is a great opportunity to develop your career with one of the world’s most admired brands in the automotive industry. YOUR ROLE. As a Bodyshop Estimator you will provide a courteous and efficient estimating and reception service for the Bodyshop department. You will be responsible for damage assessment, negotiation, selling Smart and Bodyshop time, products, and services, liaising with insurance companies and their engineers where appropriate. The main duties of the role include: To assess Bodyshop, S.M.A.R.T Repairs and extended warranties to customers To record a list of damages to the customers’ vehicles To use Audatex to calculate costs and the time required to complete all necessary repairs accurately and professionally. To liaise and negotiate repair approvals with insurance engineers and customers. To complete job packs and prepare invoices in an accurate and timely manner. YOUR PROFILE. To have excellent communication skills to communicate credibly with our customers. To be able to develop rapport and trust with customers and to resolve conflict situations calmly and reasonably. To work to high standards, be self-motivated and able to multitask in a busy environment. To have proven experience working in a similar role in a busy Bodyshop centre. preferable with Audatex accreditation. To have a valid clean UK Driving Licence and must be eligible to work in the UK. ABOUT US. Stephen James Group is an established authorised BMW and MINI franchise, proud to be part of Hedin Mobility Group a larger private organisation leading in world-class automotive retail and aftermarket services. Our teams, whether in customer facing roles or our workshop, are amazing – we’re passionate about making Stephen James a simple, easy, and enjoyable place to do business, through a team of people that want to create a great experience for the customer. Ensuring that we are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of our local communities gives us a great opportunity to provide a relatable service from people who are experts in the automotive industry. SALARY AND HOURS. Competitive salary with an OTE of £42,000 per annum, with company car. Working hours, Monday – Friday, 8.00am – 6.00pm BENEFITS. Stephen James values our employees and invests in personal development and training. In addition, offering a wide range of market leading benefits to all our colleagues.  Why not take a moment to view our benefits and see what our employees love about working at Stephen James by visiting our