Your role As a Bodyshop Estimator, you will provide a courteous and efficient estimating and reception service for the Bodyshop department. You will be responsible for damage assessment, negotiation, selling Smart and Bodyshop time, products, and services, and liaising with insurance companies and their engineers where appropriate. The main duties of the role include: To assess Bodyshop, S.M.A.R.T Repairs and extended warranties to customers. To record a list of damages to the customers' vehicles. To use Audatex to calculate costs and the time required to complete all necessary repairs accurately and professionally. To liaise and negotiate repair approvals with insurance engineers and customers. To complete job packs and prepare invoices in an accurate and timely manner. Your profile To have excellent communication skills to communicate credibly with our customers. To be able to develop rapport and trust with customers and to resolve conflict situations calmly and reasonably. To work to high standards, be self-motivated and able to multitask in a busy environment. To have proven experience working in a similar role in a busy Bodyshop centre (preferable with Audatex accreditation.) To have a valid clean UK Driving Licence and must be eligible to work in the UK. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. * Enhanced Holiday Entitlement – 33 days inc. bank holidays * Industry-leading Maternity, Paternity and Adoption Pay * Career Development * Recognition of Long Service every 5 years * Discounted Car Schemes * High Street Discounts * Discounted Gym memberships * Cycle to work scheme * One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on… We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey