Bodyshop Advisor Southend-on-Sea £30,000 – £35,000 Basic Salary Permanent | Full Time Monday–Friday: 8:00am – 6:00pm (1-hour lunch) Our client, a busy independent bodyshop in Southend-on-Sea, is looking for a confident and customer-focused Bodyshop Advisor to take ownership of all front-of-house duties. This role must be filled by someone from a bodyshop environment, either an experienced Bodyshop Advisor or someone currently working as a trainee Estimator / VDA–type role who understands accident repair processes and customer handling. If you enjoy dealing with customers, understand bodyshop workflows, and want a role with responsibility and progression — this is an excellent opportunity. Duties & Responsibilities * Managing all front-of-house and customer-facing activity within the bodyshop * Handling customer enquiries, booking vehicles in and providing regular repair updates * Liaising with technicians, estimators, and insurers to track job progress * Assisting with estimates, repair authorisations, and basic invoicing * Ensuring a smooth customer journey from drop-off to collection * Delivering high levels of customer service in a busy repair environment Your Background & Skills * Previous experience within a bodyshop environment is essential * Suitable experience includes: Bodyshop Advisor, Trainee Estimator / VDA, Accident repair customer service roles Etc. * Strong understanding of accident repair processes and vehicle damage * Confident communicator with excellent customer-handling skills * Organised, professional, and able to manage a busy front-of-house workload For further details on this Bodyshop Advisor role in Southend-on-Sea and other opportunities within the motor trade, please submit your CV to ACS Automotive Recruitment Consultancy