Role: Automotive Service Advisor Salary: Up to £34,000 DOE Hours: Monday to Friday, Day Shift - 1 in 2 Saturdays Location: West Thurrock Automotive Service Advisor Responsibilities * Handle parts enquiries both over the phone and at the front counter * Manage parts orders and support workshop technicians with their requirements * Oversee the complete daily business process to ensure smooth operations * Proactively upsell to maximise all sales opportunities * Maintain accurate inventory and stock control records * Ensure high levels of customer satisfaction through effective communication and exceptional service Automotive Service Advisor Requirements * Previous experience in the truck or automotive industry * Strong customer service, communication, and satisfaction skills * Proven ability in inventory control and stock management * Organised, with an analytical approach to handling customer queries * High attention to detail with strong administrative and computer skills * Motivation to upsell and identify new sales opportunities Automotive Service Advisor Benefits * 22 days of holiday plus bank holidays * Company pension contributions * Monthly performance-based bonus If this Automotive Service Advisor role aligns with your skills and experience, we encourage you to apply immediately