Automotive Service Advisor required in Norwich, Norfolk Basic up to £21,000, plus uncapped bonus Monday to Friday + Saturday mornings on rota We are currently seeking to recruit an experienced Service Advisor to join our client's Main Dealership in Norwich, Norfolk The ideal candidate will have at least 2 years' current or recent experience in a Main Dealer environment within a Service Advisor position. Our client is looking for candidates with a strong customer focus as well as a strong selling ability, friendly approach to customers and an engaging personality with great attention to detail and customer satisfaction. There is a high emphasis on selling and someone who can deliver a high standard of customer care. The role will involve liaising with customers face to face and on the telephone, as well as liaising with other departments in the Dealership including the Workshop and Sales team. Ensuring customers are aware of service and repair work required to their vehicles in a professional manner, advice on estimate costs of repairs and work to be undertaken, sell additional products as appropriate to customer’s needs, advice on timescales and collection arrangements. Candidates should therefore have excellent communication skills, a good telephone manner and be very well presented. To apply candidates must: Have a stable background within the automotive industry in a service or aftersales advisor role Have recent main dealer experience Be of smart appearance with excellent customer care skills Experience using main dealer DMS i.e. Kerridge Please remember to quote the reference number PRS20996 when applying! If you are interested in this vacancy or any other similar roles within the automotive sector please contact Maria at Progress Recruitment Solutions (UK) Ltd now! Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience. We are a leading recruiter within the automotive sector providing coverage across the UK, if you are looking to further your career within the motor trade please get in touch with us. We have many motor trade positions available ranging from Car Sales and Vehicle Technician jobs through to General Manager. Follow us on Twitter to see our latest vacancies! @progressrecruit @progressjobs Motor Trade | Automotive | Jobs | Dealership | Service & Aftersales | Service Advisor | Service Reception | Customer Contact Executive | Customer Contact Advisor | Norwich | Norfolk