Role: Automotive Parts Assistant Salary: £27,000+ Hours: Monday to Friday Location: Heathrow The successful applicant will join a proactive team of talented and dedicated professional parts people. This role is crucial to the background operations, ensuring parts can be distributed quickly and accurately to customers and stock levels are kept at suitable levels. Automotive Parts Assistant Responsibilities * Handle parts enquiries both over the phone and at the front counter * Manage parts orders and support workshop technicians with their requirements * Oversee the complete daily business process to ensure smooth operations * Proactively upsell to maximise all sales opportunities * Maintain accurate inventory and stock control records * Ensure high levels of customer satisfaction through effective communication and exceptional service Automotive Parts Assistant Requirements * Previous experience in the truck or automotive industry * Strong customer service, communication, and satisfaction skills * Proven ability in inventory control and stock management * Organised, with an analytical approach to handling customer queries * High attention to detail with strong administrative and computer skills * Motivation to upsell and identify new sales opportunities Automotive Parts Assistant Benefits * 30 days holiday including public bank holidays * Additional leave service loyalty scheme (3yrs / 5yrs / 7Yrs / 10yrs) * Purchase holiday scheme (Holiday +) * Statutory employer pension * Free Class IV MOT per year * Corporate uniform provided * Cycle to work scheme * Service and parts discounts for employees If this Automotive Parts Assistant role aligns with your skills and experience, we encourage you to apply immediately