Overview The Automotive Service Manager plays a crucial role in overseeing the daily operations of an automotive service department. This position requires a blend of mechanical knowledge and exceptional customer service skills to ensure that all services are performed efficiently and to the highest standards. The ideal candidate will be responsible for managing a team of technicians, coordinating repairs, and maintaining an organised workflow within the workshop. Responsibilities Supervise and lead a team of automotive technicians, ensuring high-quality service delivery. Schedule and assign work to technicians based on their skills and availability. Oversee the repair and maintenance of vehicles, ensuring compliance with safety standards. Maintain accurate records of services performed, parts used, and customer interactions. Provide exceptional customer service by addressing client inquiries and concerns effectively. Conduct regular inspections of equipment and tools to ensure proper functioning. Manage inventory levels for parts and supplies, placing orders as necessary. Assist in the training and development of staff to enhance their technical skills. Troubleshoot complex mechanical issues using schematics and diagnostic tools.Skills Strong mechanical knowledge with hands-on experience in automotive repair. Proficient in using hand tools, power tools, and welding equipment. Ability to assemble components accurately and efficiently. Experience in equipment repair and maintenance practices. Excellent customer service skills with a focus on client satisfaction. Capability to perform heavy lifting as required in the workshop environment. Strong organisational skills to manage multiple tasks effectively. Ability to read and interpret schematics for troubleshooting purposes.This role is ideal for individuals who are passionate about the automotive industry and possess the necessary skills to lead a dynamic team while providing outstanding service to customers. Vibe Recruit is acting as an Employment Agency in relation to this vacancy