Assistant Manager / Senior Service Advisor – Main Dealership – Ipswich Basic Salary: £31,000 + OTE Working Hours: Monday to Friday, Saturdays on a rota We are working with a well-established main dealership in Ipswich seeking an experienced and professional Assistant Manager / Senior Service Advisor to join their aftersales team. Key Responsibilities: Support the Aftersales Manager in the daily running of the service department as an Assistant Manager / Senior Service Advisor Deliver outstanding customer service, both face-to-face and over the phone in your role as Assistant Manager / Senior Service Advisor Allocate work to technicians, manage job progress, and ensure timely completion, showcasing the skills of a top Assistant Manager / Senior Service Advisor Upsell service plans, accessories, and additional work where appropriate – a key duty for any Assistant Manager / Senior Service Advisor Assist in achieving departmental targets for profitability and customer satisfaction as an effective Assistant Manager / Senior Service AdvisorRequirements: Experience as a Senior Service Advisor or Assistant Manager / Senior Service Advisor in a main dealership environment Strong leadership and customer service skills are essential for any Assistant Manager / Senior Service Advisor Kerridge/CDK or similar DMS experience is preferred for a capable Assistant Manager / Senior Service Advisor A proactive and organised approach is vital for success as an Assistant Manager / Senior Service AdvisorThis is a great opportunity for an Assistant Manager / Senior Service Advisor looking to progress their career with a reputable dealer group offering support and stability. If you are an experienced Assistant Manager / Senior Service Advisor ready for a new challenge, don’t miss out. Apply today and take the next step in your Assistant Manager / Senior Service Advisor career