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Posted: 108 days ago   Expired

Assistant Manager

Salary: £28,000

Location: IV2

Job type: Permanent

Category: Management

Assistant Manager 28K plus revenue based commission This is an exciting opportunity to assist in the continuing success and growth of our Scotland locations and surrounding areas and ensuring a first-class service to all our customers. This is an exciting new management role which involves opening the location and driving the growth of the company within the Scotland Region. About Us Our reputation has been built by consistently offering our customers a personal service and quality cars which are superbly presented. Whilst we have grown, certain qualities have remained constant: our total commitment to customer care and recognition that it is the small touches that make the big difference. Renting a car must be as close to ownership as possible. The car must look pristine - well cared for and well presented. The experience must be hassle free. Our service must be first rate: an easily obtained quote; a straightforward booking experience; choice of pick up or delivery to a specified address; competitive terms and minimal paperwork. Above all else, choice. A glorious choice of the most exhilarating, stylish, and opulent cars available anywhere in the world. A comprehensive fleet of the most famous motoring brands, including Mercedes, Jaguar, Range Rover, Audi, Porsche, Land Rover. Key Responsibilities: * Assist in Managing the fleet to ensure maximum utilisation. * Maintain a positive and proactive working environment. * Awareness of competitor activity and acting accordingly * Identify and secure new business. * Provide excellent customer service for both internal and external. * Build close relationships with customers to gain trust and repeat business. * Respond to customer queries in a professional and timely manner. * Work as part of a team and adopt a flexible approach to increase and maintain the quality of service. * Provide accurate information to customers. * Ability to initiate and drive change. * Qualify potential customers and minimise risk. Qualifications/ Requirements * Make recommendations for continued growth. * Ability to work independently with minimal direction. * Excellent organisational and administrative skills * Attention to detail. * A calm and analytical approach to problem solving. * Excellent communication and interpersonal skills with the ability to work effectively with people at all levels of the organisation. * Ability to quickly identify and prioritise issues, create solutions and meet deadlines. * Ability to work under pressure. * Ability to build strong relationships with the internal team and external customers. * Solid product knowledge and a strong understanding of providing alternate options. * Competent with Excel and Word and ability to learn bespoke car rental systems quickly. We are looking for candidates for this key role who have preferably worked in the vehicle rental sector, although consideration will be given to candidates from other closely related sectors

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