To attend and complete the training course to gain the relevant apprenticeship qualification. To promote the sales of Manufacturers’ parts. To complete comprehensive practical training within the dealership.
Key Responsibilities

• To assist the parts personnel and department, in the control of all incoming stock, materials, returns and relevant paperwork.
• To maintain general tidiness of department.
• To assist in the efficient operation of the department.
• To receive, unload, identify and accurately check goods from suppliers and enter into stock.
• To report to seniors any discrepancies and damages.
• To ensure the security of all company property.
• To complete and update a work experience portfolio with the cooperation of the training assessor
• To attend college on block release on a regular basis and to ensure a high standard of behaviour, attendance and conduct is maintained in line with Mercedes Benz expectation
• To carry out any additional duties as requested and agreed.
• To ultimately learn all aspects of the parts department to include trade team and back counter parts sales

Key Performance Measures • Completion of all relevant qualifications • Assist parts personnel in the efficient running of the parts department • Accurately check goods from suppliers and enter into stock
As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2 On successful completion, you will receive: • Level 1 / Level 2 Functional Skills in English & Maths (if required) • Level 2 in Customer Service