Alloy Wheel Bookings Coordinator (Automotive) We are one of the UK’s Largest Independent S.M.A.R.T Repair Companies. With customers based far and wide across the UK, our ever-growing business needs dependable people to join our successful office team at our Head Office in Orpington. The Job 📌 * Monday – Friday * 08:00 – 17:30 * £30,000 * Orpington BR6 Duties 📑 A successful candidate will be responsible for incoming bookings at our Orpington Bodyshop for the alloy wheel department. * Managing incoming bookings via phone, email, and WhatsApp * Acting as a main point of contact for customers and car dealerships that we work with * Scheduling and coordinating vehicle appointments efficiently * Entering Customer Repair Bookings on our Computer System - Full training will be given. * Recording and logging condition of vehicles upon arrival * Coordinating and managing hire cars where required with insurance customers * Liaising with our Diamond Cut Wheel division and all technicians for different processes either on the telephone, face-to-face or their tablet. * Provide support to the wider team to ensure smooth daily operations * Assisting and completing estimates for customers / dealerships, taking payments, speaking with customers face to face. Experience 🥼 * Microsoft Office * Customer service * Email management Requirements 📂 * Valid full UK driving licence – Need to drive to get to us (Country Lane) * Right to work in the UK * Strong customer service * Good time keeper * Basic maths and English required * Been in previous customer facing roles * Great attention to detail * Can work in a fast paced environment * Quick learner APPLY NOW for immediate consideration