Aftersales Manager – Luton Location: Luton Salary: £45,000 – £60,000 Basic + Bonus + Company Car Pembrook Resourcing are currently recruiting on behalf of a well-established dealership in Luton who are looking to appoint an experienced Aftersales Manager to lead and develop their Service and Parts departments. This is an excellent opportunity for a commercially driven Aftersales leader looking for strong earning potential and long-term progression. The Role: * Full responsibility for the Aftersales department (Service & Parts) * Managing Service Advisors, Workshop Controller, Technicians, and Parts team * Driving labour sales, parts sales, efficiency, and utilisation * Monitoring KPIs and delivering strong departmental profitability * Ensuring exceptional levels of customer satisfaction (CSI) * Managing budgets, forecasts, and reporting to senior management * Ensuring compliance with FCA and Health & Safety regulations * Recruiting, training, and developing staff The Ideal Candidate: * Proven experience as an Aftersales Manager or experienced Service Manager ready to step up * Strong financial and commercial awareness * Track record of improving performance and profitability * Excellent leadership and motivational skills * Customer-focused with strong organisational ability * Full UK driving licence