Job description Aftersales Manager - Norwich - Main Dealership - £35,000 - £60,000 Our client, a main dealership in Norwich, is looking for an experienced Aftersales Manager to join their busy service department offering an excellent basic salary and bonus structure with a fantastic opportunity for you to be able to progress in the future. Benefits of Aftersales Manager: Basic between £35,000 to £60,000 dependant on experience Monday to Friday- 45 hours a week 1 in 3 Saturdays (if required) Company Pension Death in Service – 4x annual salaryJob description for this Aftersales Manager role: With a very hands-on leadership style the Aftersales Manager will oversee the running of the service department as a whole; maximising profitability, motivating and training staff to perform, developing and improving processes and systems, driving the business forward. You will ensure that all vehicle repair work is carried out within an operational framework and to a standard that meets or exceeds all relevant legislation, good practice guidelines whilst delivering first-class customer service Productivity review and management Ensuring a high level of customer satisfaction is achieved and maintainedMinimum requirements for this Aftersales Manager role: Experience in a franchise dealership is essential Experience within the Motor Trade is essential Proven track record of hitting targets/managing improvements within the service team A valid UK driving license Proactive and driven to support the team MUST HAVE EXPERIENCE ON KEYLOOP/CDK/KERRIDGE/ADP Aftersales Manager - Norwich - Main Dealership - £35,000 - £60,000
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