Aftersales Invoice / Claims Administrator - Southampton Prestige Franchised Motor Dealership Salary: £28-30k Salary: Basic - 28k - 30k Hours: Mon- Fri - 8.00am - 5.30pm Sats - As and when required (paid at overtime) The Job: - As an Invoice and Claim Administrator, you are a critical part the Service Team. - Your role is to support the Customer Executives and Service Manager to ensure customers receive the best service through efficient, timely and accurate administration processes. - Prepare cost estimates, invoices and associated paperwork for all work completed within the company - Prepare and submit repair and maintenance claims and warranty claims, ensuring the quality and compliance of all documentation. - Reconcile manufacturer payments, including acting upon claim discrepancies and management of aged debt. - Complete regular and documented self-audits to drive continuous improvement in business processes. - Support the Service Team with effective WIP control. Relevant Experience Needed: - Experience working in an automotive service operation or in a comparable role. - Proven track record in warranty/service contract administration. - Understanding of compliance associated with Heavy Goods Vehicles. - Basic knowledge of service-relevant applications. - Basic computer skills as well as general business knowledge. - General IT knowledge of Microsoft Office applications. Benefits: * 25 days annual leave (not including Bank Holidays) increasing with length of service. * Discounted car purchase scheme & colleague car benefit offers. * Training and continual self-development. * Free Eye Care Vouchers. * Cycle To Work Scheme. * Pension Scheme. * Employee wellbeing services. * Free life assurance equivalent to twice your salary. * Discounted shopping portal. If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission