Account Services Team Leader Location: Chipping Warden, Northamptonshire Shift Pattern: Monday-Friday, 37.5hrs per week Salary: £28,000-£32,000 per annum Contract Type: Temp to Perm Are you an experienced administrator with strong leadership skills and a passion for delivering excellent service? Join our client’s team in Chipping Warden as an Account Services Team Leader, where you’ll play a vital role in ensuring smooth operations and maintaining client satisfaction. Key Responsibilities: * Build and maintain strong relationships with key clients. * Attend client review meetings alongside the Strategic Account Manager. * Lead the training of new team members, ensuring adherence to best practices. * Support the team with vehicle delays, damages, and accident repairs, keeping clients informed of actions being taken. * Run daily reports and manage booking confirmations and communications for vehicle movements. * Oversee administrative processes, including PCN speeding fines, vehicle taxing, and V5 documentation. * Provide effective leadership and ensure seamless communication within the team, both on-site and remotely. * Take on additional administrative tasks as needed to cover absences or high workloads. What We’re Looking For: * Previous experience in administration is essential. * A background in the automotive or logistics sector is desirable. * Strong computer and data management skills. * Excellent communication and customer service skills. * Ability to stay calm under pressure and adopt a logical, methodical approach. * Attention to detail, professionalism, and self-motivation. * A proactive and flexible attitude, with the ability to work as part of a cohesive team. * Willingness to travel to other sites if required. Commutable from: Banbury, Bicester, Bletchley, Brackley, Buckingham, Daventry, Leamington Spa, Milton Keynes, Northampton, Rugby, Stratford-upon-Avon