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Posted: 74 days ago   Expired

Vehicle Service Controller/bookings Advisor

Salary: £24,617

Location: Gloucester

Job type: Permanent

Category: Gloucester

Vehicle Service Controller/Bookings Advisor in Gloucester Starting salary up to £24,617 per annum. Either a 37.5 or 42.5 hour week Monday to Friday. Fantastic long-term career prospects with a multi-award winning business with 55 locations across the country managing 85,000+ vehicles. Our client, a leading commercial vehicle fleet management business established nationwide, are currently looking to recruit a Vehicle Service Controller/Bookings Advisor to join their centre in Gloucester. Reporting to the Centre Manager and working as part of a team, your responsibilities as a Vehicle Service Controller/Bookings Advisor shall include: To monitor and schedule any new booking requests received online or via phone. Owning the job from creation to completion. Process and schedule re-occurring maintenance work. Verify and create services using customer or manufacturer's requirements while gaining the appropriate authorisation. Booking customers vehicles in for MOT/servicing through the mobile network or in-house and external garages. Liaise with the Field Technicians to ensure that the customer requirements are understood and executed. Develop relationships with suppliers to help manage service delivery for customers. Proactively support customer SLA’s and KPI’s. Provide support to drivers and operational leads within the customers business as required. Proactively identify potential compliance risks within customer's vehicle fleets. Identify opportunities to reduce vehicle downtime and costs by merging jobs. Proactively identify opportunities to increase Field Technician utilisation. Other ad hoc duties as required.In order to be eligible for this Vehicle Service Controller/Bookings Advisor role, you shall be able to demonstrate experience of communication skills and working in a customer service environment as well as a working knowledge of the automotive industry. Any experience in the fleet side of the industry would be highly beneficial for this Vehicle Service Controller/Bookings Advisor role but is non-essential. Overall, as a Vehicle Service Controller/Bookings Advisor, you will have strong relationship management and administration, organisational and time management skills, be IT literate, demonstrate the ability to work on your own initiative and as part of a team, and have a good geographical knowledge of Gloucestershire and the surrounding region. For your hard work as a Vehicle Service Controller/Bookings Advisor our client is offering: Starting salary up to £24,617 per annum pending experience.  30 days annual holiday allowance (including bank holidays).  Overtime subject to availability. Workplace pension programme and staff purchase discount scheme. Fantastic long-term career prospects with a multi-award winning business with 55 locations across the country managing 85,000+ vehicles.  Either a 37.5 or 42.5 hour week Monday to Friday.If this Vehicle Service Controller/Bookings Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Gloucester please contact Harry Woodcock at Perfect Placement UK Ltd. Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals

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