Experienced Service Advisor with a commercial dealership, garage, workshop or VMU background required for a family run business in Cardiff. Salary c.£30'100 per annum depending on experience. Benefits of this position include but not limited to: - 24 days annual leave plus bank holidays - Overtime paid at time + half (basic rate £13.46, overtime £20.19) - Loads of discounts with various high street retailers - First year and 5 yearly service awards - Life assurance policy - Enhanced pension contributions - Seasonal benefits - Quarterly bonus - Opportunity for career development and yearly salary reviews based on performance - AND MORE The role: - Mainly office hours Monday to Friday at basic rate (Apply online only)) - Every other Saturday on overtime (Apply online only)) - Call handling, quoting, creating job cards, customer service, IT skills mandatory - Dealership system such as Kerridge, Autoline, ADP etc ideal The ideal candidate: - May have commercial dealership experience working as a Parts Advisor or Service Advisor - Might have worked in a Service Department within a workshop, garage, VMU or vehicle store - Could have experience working with HGV Technicians - Should have minimum experience working within a customer service role in a car dealership - Can demonstrate a solid CV history and be able to provide references from management / team leaders - Would be flexible, adaptable, approachable, customer focused, outgoing and a team player - Must be able to drive and have access to a reliable vehicle - Will demonstrate good work ethic and have customer service at the forefront of their mind at all time - Can communicate clearly and effectively by phone, email and in person - Might come from a transport planning background and have an understanding of vehicle maintenance, service and/or repair - May be seeking an opportunity for career development opportunities rather than staying stagnant in one position For more information, please contact Cheryl Wilson at Wilson Recruitment Ltd in Northampton or apply for the role and we will contact you